flydubai Appointed General Sales Agent

flydubai General Sales Agent for Southeast & Eastern Europe

PMT Group is the appointed General Sales Agent for flydubai across twelve markets in Southeast and Eastern Europe. Since 2011, we have represented the airline's commercial interests in the region — passenger sales, trade distribution, and day-to-day support for the agencies who sell it. We operate six offices and keep people in-market rather than managing the region from a single capital.

Twelve markets, one mandate.

That coverage runs from the Adriatic to the Black Sea and connects each of these markets to flydubai's network through Dubai. For an airline, it means one commercial relationship instead of twelve. For a travel agency in Sofia or Sarajevo, it means someone who answers the phone in your time zone.

12 markets where we represent flydubaieach with a named team in the same time zone

What we do for flydubai.

Our mandate is passenger sales representation. In practice:

  • Trade sales. Direct relationships with travel agencies, consolidators, and corporate travel managers across all twelve markets, maintained by people who visit them.
  • Distribution. Fares loaded and maintained, GDS availability monitored, booking issues resolved without escalating to Dubai.
  • Agency support. Training on flydubai's products and booking tools, plus first-line support for schedule changes, reissues, and irregular operations.
  • Market intelligence. Regular reporting on demand, competitor activity, and pricing pressure in each market, fed back to the airline's commercial team.

For travel agencies.

If you sell flydubai in any of our twelve markets, we are your point of contact. That covers fare queries, group bookings, agency registration, product training, and support when a booking goes wrong.

We are not a call centre. In Serbia, Romania, Bosnia & Herzegovina, Bulgaria, Croatia and Albania there is an office and a named account manager. In Slovenia, a sales executive covers the market directly. Everywhere else, the nearest office handles it — the full breakdown is on the markets page.

Contact our flydubai team.

Agencies selling flydubai, and airlines evaluating representation in the region, reach us the same way.

Contact our flydubai team